Got Questions?
A Penny For Your Thoughts?
Is it a tablet?
No. A Den Screen is a touchscreen made for one job: it hangs on the wall and runs The Den. Kids can't browse the web, download apps or watch videos on it.
How does it hang, and what does it need?
It hangs horizontally on a standard VESA wall mount and plugs into a regular outlet. It connects over Wi-Fi, and has Bluetooth built in.
What ages is it for?
It's made for kids from about age 6, starting in early elementary school.
Does it work with our Google or Apple calendar?
Not at this time. The Den doesn't connect to outside calendars or apps. You add your family's schedule in The Den app, and it shows on the wall.
How many kids can use it?
As many as you have. One household plan covers every child, and you can pair up to 3 screens.
What if it isn't right for us?
Send it back within 120 days of delivery for a full refund of everything, screen and service. We send the return label.
What happens if we stop paying?
Your screen moves to the Free Tier. Kids keep their avatars, chores, quests and Calm Corner. Check-in history and notes are hidden for 90 days in case you come back, with a download offered, and then deleted.
Will my kids see ads or upgrade messages?
Never. There are no ads anywhere, and anything about plans goes to grown-ups in the app, not to kids on the wall.